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IS 401
Information Communication & Technology Management

COURSE SYLLABUS - SUMMER 2003

 
Date Classroom Class Time
5/19, 5/20, 5/21, 5/22, 5/26, 5/27, 5/28, 5/29 Room 107 DSB 6:00 - 9:30 p.m.
5/24, 5/31 (Saturdays) Room 107 DSB 8:30 a.m.- 4:30 p.m.

PREREQUISITE: Graduate Student with Basic Computer Literacy
REQUIRED TEXT: Information Systems: Foundation of E-Business (4th Edition), Steven Alter: Prentice Hall, 2002.

Harvard Business Cases: 1. Ford Motor Company: Max. the Business Value 
2. IBM Technology Group
3. Cisco Systems Architecture: ERP & Web-enabled IT 

      


  1. COURSE DESCRIPTION
  2. This course is designed to provide a basic understanding of the organizational strategies involved in utilizing and handling information technologies and e-Business. Although it is not designed to train computer technicians and programmers, this course provides an examination of techniques for determining the information needs of a manager and for developing the systems using the appropriate technology whereby that information is available to the manager at the time required, in a format desired and at a cost that is reasonable. It emphasizes the decision-making processes, and value creation in strategic and tactical activities related to information communication and technology management

    The course consists of class discussions, assigned readings, computer projects, lab assignments, case analyses, midterm exam, and the final paper. Students are expected to complete the assigned readings before the relevant class meeting, and be prepared to discuss in class the materials in the readings. Both oral and written reports are required for selected assignments.

  3. COURSE OBJECTIVES

    The objectives of this course are:

    • to understand the framework for developing a strategy for information applications,
    • to become familiar with basic information systems and technology management,
    • to develop competency as a business professional to manage an information system,
    • to provide exposures to such critical concepts as supply chain management, enterprise resource planning, database management, and e-Business, and
    • to understand the importance of information technologies and information systems for decision making and new business opportunities.

  1. OUTLINE OF COURSE CONTENT

Session Topics

Reading

IT Skills

1. 5/19
Introduction to Information Systems
Information Systems at Work
Ch 1
Ch 2

MS Excel

2. 5/20
Information Systems and Business Processes
Case 1: Ford Motor Company
Ch 3
Case 1
 MS Excel
3. 5/21
Information and Databases
Types of Information Systems
Ch 4
Ch 5
MS Access
4. 5/22
Customer, Product, and e-Commerce
Proj 1: Relational Databases
Ch 6
Ref. Readings
MS Access
5. 5/24 (a.m.)
Human and Ethical Issues
Supply Chain Management, ERP, and CRM
Ch 7
Ref. Readings
Internet Research
6. 5/24 (p.m.)
Case 2: IBM Technology Group
Proj 2: Online Research on SCM, ERP & CRM
Case 2 Internet Research
8. 5/27
Computers in Networked World
Software, Programming, and Artificial Intelligence
Ch 8
Ch 9
9. 5/28
Networks and Telecommunications
Proj 3: Web Page Design
Ch 10 Web Page Design
10. 5/29
Information Systems Planning
Case 3: Cisco Systems Architecture
Ch 11
Case 3
;Project Management
1. 5/31 (a.m.)
What about me?
Building & Maintaining Information Systems
E-Business Security and Control
Ch 12
Ch 13
Security & Control
12.5/31 (p.m.)
Final Paper Presentation

Final Paper Due

IV.LIBRARY ASSIGNMENT

There is an extensive body of writing about information systems and operations management in books and journals. Students are expected to exploit library references related to this course in conjunction with text and lecture notes.

In addition, students are required to use library resources such as Business Abstract CD-ROM, On-line Catalog, World Wide Web, and the Internet to obtain up-to-date information for their homework assignments, case analyses, and the final paper.

  1. CASE ANALYSIS AND FINAL PAPER:

Case Analysis: Each student is required to read the case prior to the class discuss and encouraged to use any available means to make the case analysis interesting. The case analysis in class should concentrate on the issues, available alternatives, pros and cons of the possible solutions, and managerial implications, but not just the facts stated in the case.;

Final Paper: The final paper is an original essay on a topic relevant to information systems theory or practices pertaining to your company, e-Business or management information systems in general. The topic, together with the outline proposal, should be approved by the instructor (Strongly recommended). The following guidelines may help you decide on your topic:

a. Analyze an existing system or application within the organization that you are currently working with, such as ERP implementation, supply chain management, and other information systems that critical to improve your productivity;

b.  Examine the decision-making processes relevant to your company’s IT (e-Business) strategic decisions, such as make-or-buy, vendor selection, capability expansion, cost analysis, and online transaction processing systems; or

c. Investigate the IT, e-Business, or Internet technologies that may have profound long term effect on your functional area, such as finance, management, accounting, marketing, and information systems.

  1. GRADING POLICY
  2. The final grade will be calculated as follows:

    Case Analyses .......................................20%
    Computer Projects& Labs .............................20%
    Class Participation .................................20%
    Midterm Examination .................................20%
    Final Paper (Paper + Presentation) ..................20%
    ========================================================
                                                        100%
    
  3. REFERENCE
  1. Microsoft Office 2000 - Introductory Concepts and Techniques: Word 2000, Excel 2000, Access 2000, PowerPoint 2000, Outlook 2000, by Shelly, Cashman, and Vermaat, Thomason Learning, 1999.

  2. E-Business and ERP: Transformation the Enterprise, by PricewaterhouseCoopers, Wiley and Son, 2000.